Cleaning
Housekeeper
A quick guide to help you get your hotel room ready efficiently before the next guest arrives!
Why Cleanliness Matters?
When booking a hotel room, what would create a great first impression for you?
According to a study by Trivago, nearly 78% of guests expect above-average cleanliness ratings in reviews when choosing hotels.
Furthermore, clean rooms lead to an overall higher rating. So, when guest satisfaction is directly related to cleanliness, it helps to be aware of Best Practices that guide you on how to prepare the hotel room for the next guest right.
Here’s Your Nine-Step Checklist to Prepare the Hotel Room for the Guests:
Preparing for the Clean-Up
Before starting with the prep, open all windows and doors to bring fresh air into the room. Remove old bed linen, used crockery, used/unused toiletries, waste from the drawers, trash bins, and bathroom.
Inspecting Amenities and Furniture
Inspect the furniture and carpet for any stains or damage. In case any surface is chipped out roughly or has spots, clean it immediately.
High Dusting
Begin dusting the room and all surfaces from the ceiling to the floor. Make sure you don’t forget light fittings, wardrobe tops, window sills, lampshades, and artwork.
Vacuuming Furniture and Upholstery
Upholstered furniture, carpets, and curtains are typically on the target list for this activity. Vacuum your way out of the door. Remember, vacuuming not only keeps these items clean and dust-free but also increases their longevity.
Cleaning Bathrooms
Pay special attention to toilet seats and handles while cleaning the bathroom. Look out for hair strands (either of the previous guest or yours). Shine all chrome surfaces. Change the shower curtain and replace towels.
One golden tip after cleaning the bathroom is to ask yourself if you would feel like using this space. If your answer is a resounding yes, then you have done the job well.
Sanitizing
Never before in modern times has sanitization gained so much more importance than what it is today. Considering the current crisis, make sure you don’t overlook this step. Sanitize high-contact areas and items, such as doorknobs, remote control, light switches, telephones, devices, and bathrooms.
Opt for a QAC-based disinfectant spray, such as Crew Disinfectant Spray. It easily disinfects hard surfaces, such as tables, floors, chairs, platforms, and more, securing your space from pathogens and viruses.
Restocking Supplies
You are almost nearing the end of the room preparation! At this juncture, replace the old stock and supplies with fresh ones, including glassware and mugs.
Check if the clock shows the time right.
Check the new mattresses, linen, covers, and pillows.
Ensure they don’t have any stains, hair strands, or dirt before replacing them with the existing supplies. Place new liners in the bins.
Mopping the Floor
Experts recommend cleaning the floor towards the end of the exercise to avoid the floor turning messy. Make sure you wipe the hard floors properly.
For this activity, it is necessary to use the right cleansing agent. It must satisfy the following criteria:
- Must clean the floor well, making it look spotless
- Must be capable of killing all disease-causing agents from the floor
- Must not contain harmful chemicals, or else the floor may lose its shine
Trust Crew Disinfectant Floor Cleaner. It is a fully formulated cleaner-cum-disinfectant that is devoid of bleach and any abrasives. It is safe for use on marble and granite and effective in all water conditions.
Crew Disinfectant Floor Cleaner kills 99.99% germs, can repel flies up to 6 hours and is available in multiple fresh fragrances!
Performing One Last Check
Congrats, you have arrived at the end of the prep! Just a few more things to complete before you let your guest in.
Close all windows and balcony doors.
Check your air conditioners.
Check the room one final time to make sure you haven’t missed out on any activity or left any of your tools or cloth behind.
Leave the room with a room freshener. Try out water-based Crew Room Freshener and Deodorizer. It is devoid of aerosols that contain ozone-depleting elements.
Besides, water-based products are better and also cost-effective. Crew Room Freshener and Deodorizer masks offensive odors and lingering smells. Its apple scent leaves a mesmerizing fragrance, making the room feel fresh for long.
Imagine the smile on the face of your guest the minute they step into the room!
The above list will go a long way in bringing a smile to your guests’ faces.
After all, a clean and hospitable environment will spell out a positive living experience, customer satisfaction, loyal client base, enhanced reputation, and more customers!
Running a hotel is a huge commitment, especially in today’s times when people are wary of stepping into public places. To maintain a high level of standard means making your guests feel at home when they are away from home. And, the cornerstone of this service is to know how to prepare the hotel room well before the next guest arrives.
To help you ace in professional cleaning, trust Diversey’s Prosumer TM Solutions. With a legacy of over 95 years, we offer revolutionary cleaning solutions and services, ensuring you consistently superior satisfaction.
